My money
See a sample letter

Refund claims, followed to the end

The only refund claim service that writes your letter, then tells you what to send next.

For anyone in the US owed $20 to $500 by a company that has stopped answering.

See a sample letter
A fanned stack of graph paper and coloured sheets with a pale orange acrylic pointer on the corner

Sample case: gym charges

Owed, sample figure

$86

Next: follow-up on day 11

One case, followed to the end.

  1. Tell it in plain words

    Write what happened the way you would tell a friend. No forms to decode, no jargon to learn.

  2. Get a firm letter with a deadline

    My money writes a specific claim letter that cites the company's own promise and the relevant US consumer rules, and sets a hard deadline.

  3. Send the next thing on the right day

    You are told exactly what to send next, on the day to send it, until the company pays or you have escalated.

Your story in. A firm letter out.

  • Your story, as you tell it

    The only input is your own account of what happened, in plain words.

  • Their promise, held up

    The letter points to what the company itself promised, and to the US consumer rules that apply.

  • A hard deadline

    Every letter closes with a clear date to answer by.

A gym kept charging

Sample

You wrote

Peak Fitness kept charging me $43 a month after I cancelled in March. Three emails, no reply.

The letter opens

Subject: Refund request for $86 charged after cancellation

Dear Peak Fitness Billing Team,

I cancelled my membership on March 3. Your own cancellation page says cancellation takes effect immediately, yet my card was charged $43 on April 3 and again on May 3.

I am asking for $86 back within 10 days of this letter.

The full letter and the escalation plan appear after the $9 checkout.

Sample. Company, dates and figures are made up.
Two powder-blue tiles floating, one with an envelope cut-out and one with a calendar cut-out

One price for one case.

One case

One case, one price, followed to the end.

  • A free preview of the letter's opening
  • The full letter, once checkout is done
  • The escalation plan, once checkout is done

$9 one-time per case

Paid through the hosted checkout before the full letter and the escalation plan are revealed.

The company went quiet. Your claim does not have to.

My money is for the refund that is too small to chase and too big to let go: anything from $20 to $500.

  • A gym that kept charging after you cancelled.
  • An airline or shop refund that never landed.
  • A landlord holding your deposit.
  • A subscription billed twice.
A wooden table with a folded letter and pen, a desk calendar, a receipt, a bank card and a mug of tea
Generated image

See the first lines of your letter.

The opening is free to preview before you pay.

See a sample letter